Service and Support

1. Our Ability & Strength 

With 38 years of dedicated experience in dredger manufacturing, Julong has established itself as a cornerstone of the industry. We operate under a perfect management system led by a mature, seasoned team, including a core group of technical specialists and a robust R&D division. Our commitment to excellence is validated by our ISO, CCS, BV, CE, RS, and RINA certifications. We invite you to verify our standards through factory visits and inspections—transparency is our promise.

2. Product Innovation & Quality 

We pride ourselves on reliable productivity and strict quality control. Our dredgers feature a modular structure designed for easy disassembly and cost-effective global transportation. Every unit is completely assembled and fully tested in our facility before shipment to ensure zero defects upon arrival.

3. Advanced Technical Features 

- Intelligent Control: Our vessels utilize the most advanced Siemens PLC control system, enabling one-man operation for maximum efficiency.

- Power & Performance: Equipped with a new highly effective cutter driven system and a reliable hydraulic system, ensuring superior dredging performance.

- Sustainability & Compliance: Features a fresh water cooling system and is designed as standard to qualify for the Coastal Waters Certificate.

- Efficiency: Our standardized design allows for short delivery times, and standard spare parts are available from stock to minimize downtime.

4. Seamless Service & Support 

Julong is with you every step of the way:

- Precision Engineering: We offer 1:1 custom design based on your specific requirements prior to production.

- Turnkey Installation: Our experienced engineers ensure very simple and fast assembly. We dispatch technicians and workers to your site for professional installation and commissioning.

- Training & Empowerment: We provide comprehensive operator training to ensure your team can manage the equipment independently.

- Uninterrupted Support: We offer 24/7 technical support. As a testament to our confidence, we provide spare parts for any time, and we have our own warehouse which can deliver the spare parts in the shortest time.